At CHILI KUTIR LLP, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website chilikutir.com.
📌 1. Information We Collect
When you use our website, we may collect the following information:
🔹 Personal Information
- Name
- Email address
- Phone number
- Shipping & billing address
🔹 Technical Data
- IP address
- Browser type
- Device information
- Pages visited
📌 2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Send order updates and notifications
- Improve our website and services
- Send promotional offers (only with your consent)
📌 3. Payment Information
We do NOT store your card or payment details.
All payments are processed securely through trusted third-party payment gateways (such as UPI, cards, net banking).
📌 4. Cookies & Tracking
We use cookies to:
- Improve website performance
- Remember user preferences
- Analyze website traffic
👉 By using our website, you agree to our use of cookies.
📌 5. Sharing of Information
We do NOT sell your personal data.
We may share your information only with:
- Delivery partners (for order delivery)
- Payment gateways (for transaction processing)
- Service providers (website analytics, support)
📌 6. Data Security
We take appropriate security measures to protect your personal data. However, no method of online transmission is 100% secure.
📌 7. SMS / WhatsApp Communication
By providing your phone number, you agree that we may contact you via:
- SMS
- Calls
For:
- Order updates
- Delivery notifications
- Customer support
- Promotional offers (optional)
👉 You can opt out anytime.
📌 8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
📌 9. Children’s Privacy
Our services are not intended for individuals under 18 years of age.
📌 10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.
📌 11. Contact Us
If you have any questions regarding this Privacy Policy, you can contact us:
CHILI KUTIR LLP
📍 Asannagar, Bhimpur, PIN – 741161
West Bengal, India
📞 +91 7029738822
📧 info@chilikutir.com
📧 support@chilikutir.com